A Holistic Experience across all your Customer Touchpoints 

Seamlessly introduce the concierge into the customer journey across all engagement channels

Multiple Form Factors

Make the concierge accessible through the search box, a traditional chat icon, or a widget embedded in each product page. Or create your own entry points using our powerful SDK.

Customize for Your Brand

Style the SmartChat™ widget to your brand specifications with configurable colors, fonts, buttons, and flows. Or, create your own customized widget using our SDK and toolkit.

Deploy Across Channels

Meet your customers where they are by deploying your concierge beyond your website, on channels such as SMS, Messenger, WhatsApp, and more. UX is optimized for each channel.

Unified Customer Identity

Power the concierge experience across channels using the same identity and intelligence. We use your e-comm platform’s customer identity across all your data sources and engagement channels.
Share by: